Bestorx.com stands behind every piece we ship.
- We strive to offer the impressive shopping experience and customer support, including fast and hassle-free returns.
- Please email at [email protected] with your order number to process your return.
What item can be returned ?
- if the item works fine but your mind changes, you can return within 14 days after item delivered, you pay the local return shipping cost.
- if item arrives defective, you can return within 14 days after item delivered, we will provide you a pre-paid shipping label, we pay the shipping cost and all other transaction fees.
- if item broken after 14 days of delivery and within warranty ( we provide 12 month warranty for all items shipped), we can send you replacement or repair parts.
- if the item is a custom made product specially meet your unique requirements, we do not accept return if no quality problem.
How to return ?
- Send a message to [email protected] with your order ID ( you can find in your order confirmation email or account dashboard), we reply all request within 24 hours
Still have questions ?
- email at [email protected]
- message us through facebook page @bestorx
- contact though online form https://www.bestorx.com/contact