refund & returns

Bestorx.com stands behind every piece we ship.

We strive to offer the impressive shopping experience and customer support, including fast and hassle-free returns.
Please email at [email protected] with your order number to process your return.

What item can be returned ?

if the item works fine but your mind changes, you can return within 14 days after item delivered, you pay the local return shipping cost.
if item arrives defective, you can return within 14 days after item delivered, we will provide you a pre-paid shipping label, we pay the shipping cost and all other transaction fees.
if item broken after 14 days of delivery and within warranty ( we provide 12 month warranty for all items shipped), we can send you replacement or repair parts.
if the item is a custom made product specially meet your unique requirements, we do not accept return if no quality problem.

How to return ?

Send a message to [email protected] with your order ID ( you can find in your order confirmation email or account dashboard), we reply all request within 24 hours

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