stands behind every piece we ship.

  • We strive to offer the impressive shopping experience and customer support, including fast and hassle-free returns.
  • Please email at [email protected] with your order number to process your return.

What item can be returned ?

  • if the item works fine but your mind changes, you can return within 14 days after item delivered, you pay the local return shipping cost.
  • if item arrives defective, you can return within 14 days after item delivered, we will provide you a pre-paid shipping label, we pay the shipping cost and all other transaction fees.
  • if item broken after 14 days of delivery and within warranty ( we provide 12 month warranty for all items shipped), we can send you replacement or repair parts.
  • if the item is a custom made product specially meet your unique requirements, we do not accept return if no quality problem.

How to return ?

  • Send a message to [email protected] with your order ID ( you can find in your order confirmation email or account dashboard), we reply all request within 24 hours

Still have questions ?

  • email at [email protected]
  • message us through facebook page @bestorx
  • contact though online form